Nami's Garden is a gardening game for children aged 2–10, provided by Domino Agro Teknoloji Ticaret Limited Şirketi within the Hook Global product family. This policy covers the Android game, pages under www.dominoagro.com/namisgarden/ and Nami support correspondence. It does not describe other Domino Agro products. An iOS version is planned; this policy will be updated against the actual iOS app when it is released.
1. Who we are
Domino Agro Teknoloji Ticaret Limited Şirketi is the controller for website and support processing within its responsibility. Address: Adalet Mah. Manas Blv. Folkart Towers, No: 39 İç Kapı No: 3408, Bayraklı / İzmir, Türkiye. Support and privacy contact: hello@dominoagro.com.
2. How the game handles information
No app account is required. The game has no ads, social communication or developer-added usage tracking or crash-reporting system. It does not ask for a child's name, birth date, email or contact details. It does not request camera, microphone, contacts or location permissions. We do not upload garden progress or settings to a developer game server. Store transactions and device/platform services are explained separately below.
3. Information stored on your device
Gardens, plants, progress, the collection book, in-game leaves and quests are stored in the app's private storage. The selected age mode; language, sound, music, narration, vibration and session settings; and a local cache of owned products are also kept on the device. The age mode selects a play experience; no actual date of birth is collected. There is no developer-provided cloud account or cross-device synchronization.
Android cloud backup is disabled in the app configuration. Only the game save file is included in Android's device-to-device transfer rules and may move during setup on compatible devices. Transfer depends on device and operating-system behavior. The developer cannot remotely access this save.
4. Purchases and store services
Optional one-time seed pack purchases are available alongside free content. There are no subscriptions or in-game currency sales. Google Play handles payment; we do not receive your card details. The app processes product and purchase status, transaction tokens and ownership information for purchases and restoration. Ownership is cached locally for offline use.
Google Play Billing handles store connections, ownership checks and transaction services. Checks may also run at app startup or when you return to the app; garden play does not require internet. Google may process purchase and technical transaction information through its services. Stores may provide developers with sales and financial reports; relevant financial records are subject to applicable retention obligations. See the Google Privacy Policy.
5. Reading aloud
Plant names and fixed game facts are read using the device's speech engine. The app requests on-device synthesis; engine behavior and voice packages depend on the device provider's settings. No microphone is used, no child's voice is recorded and no spoken content is obtained from the user. Narration can be disabled in the Grown-ups' corner.
6. Children and the parental gate
Purchases, settings and external links are in an adult area requiring a parental check. The parental gate is an adult check, not a legal parental-consent mechanism for collecting personal data. The website is intended to inform parents and guardians. Do not include a child's name, photograph, birth date or other personal information in support messages. Contact us for review and deletion if you believe such information has reached us.
7. Platform diagnostics
Google and device providers may process diagnostic, crash, installation and performance information through their own system and store services. Reports available to developers depend on platform rules and device/account settings. This does not mean the developer has added a usage tracking system to the game.
8. Support email
If you email hello@dominoagro.com, your email address, message and technical information you choose to send are processed to answer your question and resolve the issue. Our email provider is Google Gmail. Retention and deletion practices: Correspondence remains in the Gmail mailbox until deleted and is not copied to a separate support database. We have not configured a separate fixed automatic deletion period. You can request deletion by writing to the same address. Gmail deletion and Google retention rules apply. Messages in Trash are normally deleted after 30 days; this does not mean all messages are deleted 30 days after receipt.. We do not use contact information for advertising. Do not send passwords, card details or a child's personal information.
9. Nami web pages
Images and fonts are served from our own domain. We do not add advertising, analytics, tracking pixels, third-party fonts, chat widgets or social embeds to Nami pages. Nami pages do not create cookies or localStorage/sessionStorage records. Your browser may send cookies previously set by other pages on the same domain; this statement does not cover all Domino Agro pages.
Pages are delivered using Hetzner Online GmbH infrastructure in Nuremberg, Germany. IP addresses and request details are technically processed to deliver pages. Logging and retention practices: The Node web server creates no visitor access logs; access logging is not enabled in Domino Agro's Caddy reverse proxy configuration. Error and operational records may be retained in the systemd journal and system logs. Retention is determined by journal size limits and weekly system-log rotation keeping four archives; no separate fixed day limit is configured for the journal. The purpose is troubleshooting and service reliability; no visitor profiles are created. The hosting provider's independent infrastructure operations follow its own terms.. Providers and processing locations: Web hosting: Hetzner Online GmbH, Nuremberg, Germany. Email: Google Gmail, on global infrastructure in the locations described in Google's Privacy Policy.. External services have their own policies when you follow their links.
10. Retention and deletion
Local game data stays on the device until you remove it. Clearing Nami's storage in Android settings or uninstalling removes local records and settings on that device; progress may be lost. Start this garden over resets only the current mode's garden; it does not completely delete the collection book, other modes, settings or store purchases. Manage any copies transferred to another device separately. Purchases remain in your Google Play account and can be restored with the appropriate account. There is no Nami account or developer game-save server, so you do not need to request deletion of an app account or a remote garden from us. Contact hello@dominoagro.com for requests concerning support correspondence you sent us.
11. Purposes, legal bases and requests
Processing within our responsibility is for delivering web pages, responding to support requests and meeting legal/financial obligations where applicable. Applicable legal bases: In Türkiye, depending on the activity, the contract, legal obligation and legitimate-interest grounds under Article 5/2 of KVKK.. Send requests for information, access, correction, deletion, objection or other rights under applicable law to our email or postal address above. Applicable rights and request procedures under Türkiye's KVKK, including Article 11, remain available. Any necessary identity verification is limited to handling your request securely.
12. Updates
When practices change, we update this text, its Turkish counterpart and the date together. New processing activities will be assessed for applicable notice and permission/consent requirements.